Jobs: Nonprofit Jobs

Communications Officer, A Way Home America

Jan / 3 / 2018

Organization Description

A Way Home America is a national initiative to build the movement to prevent and end homelessness among young people.  We are homeless youth providers, advocates, researchers, government agencies, philanthropists and young people uniting behind a common goal:

In 2020, prevent and end homelessness among all youth and young adults. Ensure that homelessness among youth and young adults is rare, and if it occurs, experiences of homelessness are brief and one-time.

Position Summary

A Way Home America (AWHA) is seeking a Communications Officer who will manage the initiative’s communications work internally to stakeholders and externally to the movement to prevent and end youth homelessness across the United States.

The Communications Officer develops and implements AWHA’s written and online communications which amplify and promote effective coordinated community responses to youth homelessness and the voices of young people themselves, furthering the movement to end to youth homelessness. The Officer reports to and works in tandem with the AWHA Director.

Essential Job Functions

Communications Responsibilities

  • In collaboration with the AWHA Director and AHWA Communications Committee, develop, implement and evaluate successful communications strategies which fulfill AWHA’s practice, policy and campaign goals.  Execute these strategies through leveraging the breadth of AWHA’s partner agencies:
  • Cultivate an engaging approach to overall communications work, including a willingness to take risks, use humor, and approach challenges in novel ways.  Through all communications, center our collective goal to effectively end youth homelessness across the United States and seek common ground:
  • Develop and maintain consistent, relatable and positive AWHA voice and ensure consistent visual presentation:
  • Manage AWHA written communication products from conception, input, final edits, lay-out and distribution:
  • Write clearly and thoughtfully on youth homelessness issues for a range of audiences, including social service providers, philanthropy, national advocates, young people, the general public and elected officials;
  • Write polished AWHA public communications, updates and other formal documents as needed;
  • Read and understand key pieces of emerging promising practices, policy and legislation (in tandem with Director of Public Policy) and distill into effective communication pieces for AWHA use, representing AWHA positions and voice;
  • Aid in the drafting of op-eds and other materials in the voice of the AWHA Director and other initiative leaders, in partnership as appropriate with the Director of Public Policy;
  • Act quickly and effectively to respond to emergent needs and developments in coordination with AWHA Director;
  • Develop and execute AWHA’s digital communications strategy;
  • Manage and substantially expand AWHA’s social media presence. Develop and publish digital content that spreads awareness of AWHA’s goal, collective effort, and promising community-based work;
  • Manage and plan media coverage and social media in conjunction with AWHA initiatives and events;
  • Plan and develop content for AWHA e-newsletter for monthly or twice-monthly distribution;
  • Manage the development of AWHA’s graphic design needs, such as conceptualizing and developing infographics to communicate AWHA efforts and perspectives at a glance;
  • Staff the AWHA Communications Committee, including preparing materials and meeting follow up;
  • Create and maintain analytic framework for measuring web and social media success;
  • Support AWHA’s engagement with the National Youth Forum on Homelessness, ensuring meaningful opportunities for youth collaboration and strategy input across all communication activities;
  • Take initiative to identify opportunities for AWHA to frame the public discourse on youth homelessness, speak in a collective voice across AWHA partners or otherwise further AWHA’s collective efforts.

Additional Responsibilities

  • Collaborate with other organizations on communication and online strategies, as directed by the AWHA Director. Maintain and develop positive relationships with an extensive network of contacts;
  • Support AWHA Director with regular materials and updates for internal communications, such as to various AWHA committees, managing timelines for all routine updates;
  • Establish and manage system for obtaining partner contacts and follow up;
  • Participate in strategy development for the organization, including the strategic plan and annual goals, in partnership with Steering Committee and Director;
  • Manage AWHA meeting and convening logistics, specifically venue, hospitality and attendee registration.


  • A minimum 5 years of communications, public affairs, or public relations experience with a strong focus in social media and content creation;
  • Established portfolio of authored articles/op-eds, blog posts and active presence on social media;
  • A strong record of developing and executing successful digital communications strategies with minimal supervision, comfortable in a variety of communication channels;
  • Impeccable traditional writing and grammatical skills and the ability to translate and distill complex policy and research for various audiences;
  • Experience working with complex coalitions and/or broad community efforts;
  • Proficiency with Microsoft Office Suite and G Suite, email marketing services, basic HTML, WordPress, Tweetdeck or other relevant media management tools;
  • Working knowledge of design tools such as Adobe Creative Cloud, Piktochart;
  • Adaptability to frequently changing circumstances, flexibility and dependability in getting projects finalized;
  • Strong organizational, communication, personal planning and project management skills as well as excellent judgment in developing and implementing priorities;
  • Diligent work ethic and personal drive while working independently;
  • Commitment and passion around working with an earnest national team to actually end youth homelessness;
  • The most competitive candidate has a demonstrated commitment to youth collaboration, LGBTQ and racial equity and ending youth homelessness.

AWHA currently has one staff member, the Director, based in Seattle, Washington.  This position may be based anywhere in the United States.

Salary is 50k – 60k based on experience with a benefits package including medical, dental, vision, retirement and life insurance.

AWHA is an Equal Opportunity Employer. We strongly encourage people with lived experiences of homelessness, people of color, people of diverse gender identities, women, and LGBT persons to apply.

To Apply

Please submit a one-page cover letter and resume with salary requirements, apply through link below.. In your cover letter, please highlight specifically why you would like to join the A Way Home America initiative.

Position closes 1/12/18

Apply online here.


We also accept applications by mail or fax. Send to:

TSNE MissionWorks
Attn: Employment Manager
NonProfit Center
89 South Street Suite 700
Boston, MA  02111
Or fax to: 617.896.9393.

As an EOE/AA employer, TSNE MissionWorks and A Way Home America will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, sexual orientation, gender identification, veteran, or disability status