Effective Supervision:
Creating a Culture of Mutual Respect

September 23, 2010
9:00 a.m. - 3:30 p.m.

This workshop is full-day, and lunch is included.

Workshop Presenters: Lyn Freundlich, Director of Administration and Human Resources, and Joanne Horgan, Sr. Human Resources Manager, Third Sector New England

Workshop Cost: $99 + $10 materials fee

Workshop Description: Effective supervision contributes directly to mission effectiveness for your nonprofit. It is critical to maintaining a productive staff in the face of shifting and competing priorities. Strong supervision creates a culture of mutual respect in which employees and supervisors communicate regularly and clearly about job-related expectations, tasks and overall performance.

Through this highly participatory training designed for supervisors with all levels of experience, you will:

• Identify your preferred supervisory style
• Learn to recognize what supervisory approaches are most effective under different conditions
• Consider when to adapt your style and practice doing so
• Strengthen a variety of critical forms of supervisory communication 

This workshop is a prerequisite for Advanced Supervision on May 19, 2011. 

Presenter Bios: Lyn Freundlich oversees the operational and personnel aspects of TSNE, ensuring that internal customers receive the support and services they need in order to meet their mission-driven goals. In addition, she provides employee relations and other human resources-oriented consultation to TSNE clients. Lyn has 20 years of experience in the non-profit sector, primarily in volunteer and human resources. She also served as the executive director for Countdown to Kindergarten, a Boston-based community collaborative. Lyn has a B.A. from Oberlin College and a master’s degree in organization and management from Antioch University of New England.

Joanne Horgan has more than 20 years of experience in a wide range of HR functions, including employee relations, training, performance management, policies and procedures development, and legal compliance. She currently supports 18 non-profit clients, each with varied missions, staffing and programs. 

Next month: Making Vital Choices: Strategic Planning and Program Development