Better Nonprofit Management Series

Building Supervisor-Staff Relationships Through Communication (May)

Tuesday, May 24, 2022
10 a.m. to 12 noon Eastern, Online

Presented by: Joanne Horgan

Fee: $50

Skilled, intentional, and strategic supervision is integral to organizational success and employee satisfaction. Effective supervisors, whether new to the role or coming with a wealth of experience, tap into self-awareness, are adaptive, and leverage a range of interpersonal skills. Using these practices, a supervisor creates a culture of mutual respect — one in which employees and supervisors communicate regularly and clearly about job-related expectations, tasks, and overall performance.

Through this 120-minute interactive session on effective supervisory communication, participants will: 

  • Understand the importance of soliciting feedback and learn approaches to building this into their supervisory practice 
  • Discover the barriers to receiving constructive feedback and ways to manage reactions which support your effectiveness as a supervisor 
  • Explore the conditions that make giving feedback valuable and practice adaptive approaches to providing constructive and positive feedback
  • Learn how to hold one-on-one meetings that strengthen communication, trust, and staff effectiveness

Target audience: Supervisors with all levels of experience; from emerging supervisors to those with many years of experience.

About the Presenters

Joanne Horgan is a Human Resources Consultant and Lead Trainer for TSNE. She has worked at TSNE since 1993 and serving many roles in the organization’s human resources practice over the years. Joanne has directed the internal HR function and led the HR team in its delivery of services to over 60 fiscally sponsored clients. She has also been providing HR consulting and training for small to mid-sized grassroots, social justice, and other mission-focused nonprofits for over 20 years. Joanne holds a BA in Organizational Psychology and an MS in Human Resources Counseling from Northeastern University.


Register here