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Upcoming Training and Events
Adaptive Supervision (December)
(This workshop is full.) Skilled, intentional, and strategic supervision is integral to organizational success and employee satisfaction. Effective supervisors, whether new to the role or coming with a wealth of experience, tap into self-awareness, are adaptive, and leverage a range of interpersonal skills. Using these practices, a supervisor creates a culture of mutual respect — one in which employees and supervisors communicate regularly and clearly about job-related expectations, tasks, and overall performance.
Performance Management (December)
(This workshop is full.) Be an effective supervisor: explore the ways that adaptive communication and feedback contribute to supporting, developing, and managing successful employees; understand the dynamic continuum of employee performance; and learn and practice a model of performance management that focuses on adaptive communication and feedback strategies.
Supervisor Learning Cohort
Effective supervision is integral to organizational success and employee satisfaction, yet many supervisors feel woefully under-prepared. Join us and a group of peers to create a collaborative learning community.
Adaptive Supervision (January)
Skilled, intentional, and strategic supervision is integral to organizational success and employee satisfaction. Effective supervisors, whether new to the role or coming with a wealth of experience, tap into self-awareness, are adaptive, and leverage a range of interpersonal skills. Using these practices, a supervisor creates a culture of mutual respect — one in which employees and supervisors communicate regularly and clearly about job-related expectations, tasks, and overall performance.
Become a Power Presenter
Learn to be a powerful presenter. Using a theater-derived approach and practical “on-your-feet” exercises, this workshop will give you the tools required to engage your audience with warmth, confidence and clarity.
Introduction to Fundamentals of Board Effectiveness
This workshop is focused on helping nonprofit leaders, board leaders, and board members understand the foundations of board effectiveness. Participants will learn about standards and best practices in nonprofit boards, and will walk away with an action plan that draws from specific theories, models, and tools that they will learn to use over the course of the session.
Creating a High Performance Board
This workshop will focus on evidence-based strategies and practices that can serve as the catalyst for improving the performance of your already functional board. Participants will walk away with hands-on experience with essential tools and models, as well as an action plan to guide next steps for their own board development.
Customer Service: Getting It Right Every Time
Everyone knows how to say “please” and “thank you.” What organizations really need is an employee standard that will exceed their client’s expectations every time. Using the principles of improvisational theater — presentation, positivity, and “making offers” — you can build a robust and successful customer service program that is easy for your employees to follow and create a friendly and memorable experience for your clientele.
Performance Management (March)
Be an effective supervisor: explore the ways that adaptive communication and feedback contribute to supporting, developing, and managing successful employees; understand the dynamic continuum of employee performance; and learn and practice a model of performance management that focuses on adaptive communication and feedback strategies.
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